Saturday, October 05, 2013

Conflict Management


"Peace cannot be kept by force. It can only be achieved by understanding." —Albert Einstein

Conflict is part of my life. The conflict tends to productive, everyone who involved in the conflict would learn something new and get closer with each other.(O'Hair & Wiemann, 2012). Currently, a conflict happens in our preschool class.

  Some 3-years-old preschoolers are still wearing diaper. Their teachers do not like to change them. The children's families do not care about the children get rid of diaper. There is a potential disagreement between the teachers and the families. When a child defecated on himself/herself, an issue would rise among the teachers: who is going to change the child since none like changing a bowel movement diaper. Fighting from being the person to change a diaper occurs among teachers, such as taking advantage of turning taking and timing. Sometimes a teacher would take a frustrated tone with the child: "WHY didn’t YOU put pee in the POTTY." "WHY you poop your Self!" One day, I saw a leader teacher set in the restroom changing child with tearing. One can see there is a potential conflict among the teachers. I am still thinking how to turn this potential conflict a productive conflict.

I use 3R principle to exam the conflict; did the teachers respect each other as well as to family? Not perfect but still sound. Were the teachers responsive? Yes, but seems there was the negative effort. Were teachers reciprocal? Teacher love lesson planning and makes the learning process a fun play but not change a diaper. It is just a thing that the teacher does not like to do. Sound there was no needs of reciprocal relationship among the teachers to change a diaper. I apply the 3R principle in this potential conflict; the solution would be that turn negative responsive to positive responsive. “The teachers could have put the negative energy into positive energy that encouraged the child to want to become potty trained.”(Carson, 2013).

 I am poor in managing conflict. This week's resources open my eye. I have learned practical communication skills in this course. Thanks.

 

References

Carson, L. (2013, October). Nonviolent Communication [Discussion group comment]. Retrieved from https://class.waldenu.edu/webapps/portal/frameset.jsp

O'Hair, D., & Wiemann, M. (2012). Real communication: An introduction. New York: Bedford/St. Martin's